Ginovax (Biotech Innovation Group) Return Policy: After 30 Days
Thank you for choosing Ginovax, where your health and well-being are our top priorities. We are committed to providing you with the highest quality products, designed with cutting-edge innovation to support your wellness journey. However, we understand that sometimes, your needs may change.
Returns After 30 Days:
At Ginovax, our standard return policy allows for returns within 30 days of purchase. However, we recognize that exceptional circumstances may arise, and we want to accommodate our valued customers to the best of our ability.
If more than 30 days have passed since your purchase, please note the following conditions for returns:
Product Condition: To be eligible for a return, the product must be unused, unwashed, and in its original packaging. Any product that has been opened, used, or altered in any way will not be eligible for return.
Proof of Purchase: A valid proof of purchase (receipt, order number, or confirmation email) is required for any return after 30 days.
Refund or Exchange: For returns made after 30 days, Ginovax reserves the right to offer either a partial refund, an exchange, or store credit, depending on the condition of the product and the length of time since the original purchase. Please note that any refund issued will be less any applicable shipping and restocking fees.
Restocking Fee: A restocking fee of up to 20% may apply for returns made after 30 days. This fee covers the cost of processing and restocking the returned item.
Shipping Costs: Customers are responsible for the cost of shipping returned items back to Ginovax unless the return is due to a manufacturing defect or an error on our part.
Non-Returnable Items: Certain products, such as those that have been customized, final sale items, or products deemed non-returnable for hygiene reasons, cannot be returned after 30 days. Please refer to the product page or contact our customer service team for specific details.
How to Initiate a Return:
To initiate a return after 30 days, please contact our Customer Support team at [insert contact information]. Our team will guide you through the process and provide you with the necessary instructions to complete your return.
Our Commitment to You:
At Ginovax, we are dedicated to your satisfaction and well-being. While our return policy after 30 days is more limited, we strive to be flexible and accommodating to ensure that your experience with us remains positive. We value your trust in our products and will work with you to find a satisfactory solution.
Thank you for being a part of the Ginovax community, where innovation and wellness come together. Your health, our innovation – together, we redefine possibilities.
Thank you for choosing Ginovax, where your health and well-being are our top priorities. We are committed to providing you with the highest quality products, designed with cutting-edge innovation to support your wellness journey. However, we understand that sometimes, your needs may change.
Returns After 30 Days:
At Ginovax, our standard return policy allows for returns within 30 days of purchase. However, we recognize that exceptional circumstances may arise, and we want to accommodate our valued customers to the best of our ability.
If more than 30 days have passed since your purchase, please note the following conditions for returns:
Product Condition: To be eligible for a return, the product must be unused, unwashed, and in its original packaging. Any product that has been opened, used, or altered in any way will not be eligible for return.
Proof of Purchase: A valid proof of purchase (receipt, order number, or confirmation email) is required for any return after 30 days.
Refund or Exchange: For returns made after 30 days, Ginovax reserves the right to offer either a partial refund, an exchange, or store credit, depending on the condition of the product and the length of time since the original purchase. Please note that any refund issued will be less any applicable shipping and restocking fees.
Restocking Fee: A restocking fee of up to 20% may apply for returns made after 30 days. This fee covers the cost of processing and restocking the returned item.
Shipping Costs: Customers are responsible for the cost of shipping returned items back to Ginovax unless the return is due to a manufacturing defect or an error on our part.
Non-Returnable Items: Certain products, such as those that have been customized, final sale items, or products deemed non-returnable for hygiene reasons, cannot be returned after 30 days. Please refer to the product page or contact our customer service team for specific details.
How to Initiate a Return:
To initiate a return after 30 days, please contact our Customer Support team at [insert contact information]. Our team will guide you through the process and provide you with the necessary instructions to complete your return.
Our Commitment to You:
At Ginovax, we are dedicated to your satisfaction and well-being. While our return policy after 30 days is more limited, we strive to be flexible and accommodating to ensure that your experience with us remains positive. We value your trust in our products and will work with you to find a satisfactory solution.
Thank you for being a part of the Ginovax community, where innovation and wellness come together. Your health, our innovation – together, we redefine possibilities.